Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Friendly Staff
Great Location
Room Cleanliness
Limited Dining Options
7.8/10
Very good
Rooms
7.6
Location
8.6
Service
8.7
Dining
7.6
Guest reviews
7.8/10
based on 7 reviews
4.5/5
based on 779 reviews
8.4
8.4/10 based on 1823 reviews
#5 of 147 hotels in Zurich based on Tripadvisor
Michael
United Kingdom,
March
2024
8.0/10
The hotel offers modern and clean rooms, though our room didn't have a great view. The design was impressive, although the room size was a bit small. The air conditioning was a plus as it's not common in many properties. The service was friendly and helpful, providing great recommendations. The location was convenient near the train station, but some nearby shops were not the best, and there was a noticeable smell of cigarettes in the hotel.
Rooms
8.0
The rooms were well planned and totally functional, featuring air conditioning, which is a rare find in most properties.
Service
9.0
The staff was extremely friendly and provided generous recommendations, making our stay enjoyable.
Location
7.0
The hotel's location near the station was convenient, though some nearby shops were not great, and there was a strong smell of cigarettes in the hotel.
Dining
8.0
The continental breakfast had plenty of choices and fruits, and the personal service of bringing coffee or tea to the table was appreciated.
Facilities
The facilities were well-maintained and offered a comfortable stay.
Francis
United Kingdom,
March
2024
7.8/10
The hotel is situated in a vibrant location in Zurich, all in the perfect location. The rooms felt a bit cramped, but mine was in the corner, overlooking part of the old town, surrounded by bars and restaurants, yet surprisingly quiet thanks to the excellent double glazing.
Rooms
8.0
The room was cozy but overlooked part of the old town, surrounded by bars and restaurants, yet surprisingly quiet due to excellent double glazing.
Service
7.0
The staff were exceptionally friendly and helpful, and the location was very good despite one staff member having a bad attitude.
Location
9.0
The location was fantastic for an easy walk to the train station and a lovely stroll to the river and lake where there was a farmers market in progress.
Dining
8.0
The breakfast was good, with delicious options including eggs, bacon, and sausage, though the breakfast room was quite small.
Facilities
7.0
The hotel provided all necessary facilities for a comfortable stay, though the room felt a bit cramped.
Leslie
United States,
February
2024
9.0/10
I absolutely loved my stay at this hotel! The rooms were clean, modern, and quiet, with a spacious king-sized bed for ultimate comfort. However, the weekend nights could be a bit noisy due to the nearby construction area. On the bright side, the air conditioning worked perfectly, and the windows had shutters and blockout blinds to ensure a good night's sleep.
Rooms
9.0
The rooms were clean, modern, quiet, and comfortable with a king-sized bed.
Service
9.0
The service was exceptional! Katerina at the front desk during check-in and Rina Roll on departure were both adorable and extremely kind. They provided perfect breakfast service and offered valuable tour information, including selling train tickets.
Location
10.0
The location couldn't have been better for exploring the old town. It was within walking distance from the railway station, surrounded by beautiful streets with plenty of restaurants and shops. Plus, complimentary drinks on arrival and the ability to store luggage on the check-out day added extra convenience.
Dining
8.0
The dining experience was quite complete, offering a variety of options including fruit, cheeses, meats, yogurts, and hot dishes. The succulent steaks definitely stood out, making dining a memorable experience.
Facilities
9.0
The facilities were great, with everything needed for a comfortable stay. From housekeeping and laundry services to airport shuttle and tours/ticket assistance, they had it all covered.
Tim
United Kingdom,
December
2023
8.2/10
The hotel is situated in the heart of Old Towne Zurich, offering a perfect base for exploring the city. The rooms, although small, are kept clean and have air-conditioning. The staff is exceptionally friendly and helpful.
Rooms
8.0
The rooms may be small but are sufficient, clean, and equipped with air-conditioning.
Service
9.0
The staff goes above and beyond to make your stay enjoyable, answering questions and assisting with reservations.
Location
9.0
The location is ideal, right in Old Towne Zurich, close to the river bank, restaurants, and the city center.
Dining
7.0
The dining experience is satisfying with a sumptuous selection, but it may be limited to a very tiny lobby.
Facilities
8.0
The hotel offers various facilities to enhance your stay.
Frank
United Kingdom,
November
2023
7.8/10
The hotel is situated in a lively area with plenty of bars and restaurants, which can be both exciting and noisy. The rooms, although a bit compact, are equipped with efficient air conditioning, windows with shutters, and blackout blinds. The service is outstanding with a very professional and friendly staff offering helpful tour information and even assisting with train tickets. The central location is ideal for exploring the downtown sights but may get loud due to its proximity to busy establishments. Overall, a comfortable stay with excellent service and convenient location, despite some noise concerns.
Rooms
7.0
The rooms were a bit cramped but well-equipped with good air conditioning and window features.
Service
9.0
The staff was extremely helpful, professional, and friendly, going above and beyond to assist with various needs.
Location
8.0
The hotel's central location is fantastic for exploring downtown and accessing transportation options, although it can get noisy due to nearby bustling venues.
Dining
7.0
Facilities
8.0
The hotel provides helpful facilities like tour information and ticket assistance, adding convenience to the stay.
William
United States,
October
2023
7.0/10
The hotel is located in Old Town, within walking distance to many sites, restaurants, and the central train and bus station. The staff are extremely friendly and always ready to assist, providing valuable tour information and even selling train tickets. The rooms are very basic, with air conditioning but lack a cooling system, some cleanliness issues, and little air circulation. The dining options could be improved for those following plant-based diets. The location is excellent for exploring the downtown area, near cafes and shops on Neiderdorfstrasse.
Rooms
5.0
The rooms were very basic, with air conditioning but lacking a proper cooling system, cleanliness issues including flying bugs on the ceiling, and poor air circulation.
Service
9.0
The staff were incredibly friendly and helpful, providing valuable tour information and assisting with train ticket purchases.
Location
8.0
The location in Old Town is superb, with easy access to many downtown sights, cafes, and shops on Neiderdorfstrasse.
Dining
6.0
The dining experience lacked options for plant-based eaters and could use more variety; however, the presentation was appealing for non-vegan guests.
Facilities
7.0
The hotel facilities are sufficient but could be enhanced to provide a more enjoyable stay.
Friendly Staff
Room Cleanliness
Michael
United States,
April
2023
8.6/10
I had a pleasant stay at the hotel. The rooms were clean, comfy, well-equipped, and quiet, although a bit bland and not very practical for work due to the small desk. The service was very friendly and accommodating; the staff even offered helpful advice without us asking. The location was terrific, right in the heart of Zurich, with plenty of cafes and restaurants nearby. The dining experience was beyond exceptional with delicious cooked-to-order breakfast. Overall, a great choice for a stay in central Zurich.
Rooms
8.0
The rooms were clean, comfy, well equipped and quiet, albeit a bit bland and not very practical for work with the small desk.
Service
9.0
The service was very friendly, helpful, and accommodating, with valuable tips provided even without prompting.
Location
9.0
The hotel is situated in a cool area of central Zurich, within walking distance from the main train station and surrounded by plenty of dining options.
Dining
9.0
The dining experience was excellent, with delicious cooked-to-order breakfast served by a friendly staff.
Facilities
8.0
The hotel offers all the necessities for a comfortable stay.
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